Shipping policy

We strive to prepare and dispatch all orders as quickly as possible.
* Delivery times vary by governorate and region; the estimated delivery time will be displayed during checkout.
* Delivery times may change during promotional periods or peak seasons.
* You will be notified of your order status and shipping updates via the app.
* Please ensure your delivery address and phone number are correct to avoid any delays.
* If the order cannot be delivered, we may contact you to reschedule the delivery.
* Delivery fees are calculated based on the delivery location; free delivery may apply to eligible orders depending on current offers.
* In the event of any unexpected delay, our customer service team will notify you and track your order until it is delivered.
* Please inspect your order upon receipt; if there are any issues or damage, we recommend contacting customer service as soon as possible.