Refund policy
You may request a return or exchange if the product received is damaged, does not match the order, or has a manufacturing defect.
* Return or exchange requests must be submitted within the timeframe specified by the company, accompanied by proof of purchase.
* The product must be unused, in its original condition, and include all original accessories.
* Products that have been opened or used cannot be returned or exchanged, unless there is a manufacturing defect or the wrong item was received.
* If the return request is approved, the product will be fully refunded or exchanged in accordance with the shopping policy.
* Processing the return or exchange request may take several business days after the product is received.
* Shipping costs will be covered by the company if the issue is due to the delivery of an incorrect or damaged product; otherwise, the customer may be responsible for return shipping costs in accordance with the approved policy.
* Return or exchange requests may be declined if the stated conditions are not met.
* For further assistance, please contact customer support via the official channels within the application.